Delivering a superior patient experience is important to every dental practice. Through offering personalized care that (a) solves a problem (b) quickly and without extra effort on behalf of the patient, practitioners can effectively meet their business goals, such as:
- patient retention;
- word-of-mouth referrals;
- improved employee morale; and
- increased case acceptance (and office revenue).
One of the ways I have sought to improve patient care in my office is by offering in-office CAD/CAM restorations. By prepping the tooth, scanning the arch, designing the crown, milling the crown and then placing the finished crown within one appointment, I have found that my patients are happier with me and my staff—not to mention healthier.
As I see it, the following are the top patient benefits when it comes to CAD/CAM restorations:
|Benefits of CAD/CAM Technology||How It Improves Patient Satisfaction|
|Restoration can be delivered in one appointment||
|Eliminate the most common problems associated with two-appointment restorations||
|You have control over the entire process, including design and final finishing (staining and glazing)||
Are there any patient benefits I missed? Let’s discuss your thoughts in the comments section below.