Who Is the Better Dentist?

Patients have no way to accurately judge the quality of dental care. They cannot realistically evaluate the fit of a margin or the cleanliness of a root surface. However, they can easily see how clean the countertops are. They know how friendly the staff is and will notice how up to date the office technology is.

Let’s do a quick thought experiment. Put yourself in the position of a patient and ask yourself this basic question: “Who is the better dentist?” Continue reading

Moving to the Cloud: Is Your Data Really Safe?

Not that long ago, data security was not a top-of-mind issue. Now, however, it’s hard not to run across the news of a data breach on a daily basis. As the advantages of cloud computing becoming more and more prevalent, it begs the question: Is your patient data safer in-house or in the cloud?

Very likely your on-premise solution involves data back-ups by your own IT personnel or an external IT company, which brings up two more questions: Is that data backed up to a HIPAA-compliant facility? And have you ever tried to validate that backed-up data?

For the safety of your patients—and practice—it’s important to select a cloud solution that relies on Tier 3 and Tier 4 data centers to protect the data of its subscribers. Data centers at this level are able to ensure that security is handled via a multi-faceted approach. Continue reading