User-centered design and the voice of the customer drives innovation at Carestream Dental. Designers, developers, researchers and product line managers are sent into the field to observe the day-to-day workflows of real practices. Once a product is in the development stages, industry leaders are invited to the company headquarters to put the technology through its paces to ensure engineers are working in the right direction.
At the Global Oral Health Summit—being held Nov. 9-11 at the Gaylord Texan Resort and Convention Center just outside Dallas, Texas—this focus on the end-user can be seen throughout the event. Not only was the educational program designed with the input of real software users, but Carestream Dental’s designers, developers and leadership will be onsite seeking feedback and insight from attendees on the future of Carestream Dental technology. Numerous unique opportunities have been included in the program to give attendees and Carestream Dental staff time to interact and discuss what’s up-and-coming in the oral health field. Continue reading