User-centered design and the voice of the customer drives innovation at Carestream Dental. Designers, developers, researchers and product line managers are sent into the field to observe the day-to-day workflows of real practices. Once a product is in the development stages, industry leaders are invited to the company headquarters to put the technology through its paces to ensure engineers are working in the right direction.
At the Global Oral Health Summit—being held Nov. 9-11 at the Gaylord Texan Resort and Convention Center just outside Dallas, Texas—this focus on the end-user can be seen throughout the event. Not only was the educational program designed with the input of real software users, but Carestream Dental’s designers, developers and leadership will be onsite seeking feedback and insight from attendees on the future of Carestream Dental technology. Numerous unique opportunities have been included in the program to give attendees and Carestream Dental staff time to interact and discuss what’s up-and-coming in the oral health field. Continue reading
User-centered designed has driven software innovation at Carestream Dental for the past several years, and listening to the voice of the customer has always played a key role in developing new products. The educational program for the 2018 Global Oral Health Summit is no different. When it came to assembling the program, Carestream Dental sought the feedback of past Summit attendees to learn more about what real users wanted to learn more about.
The expertise of Dawn Hill, Jan Odell, Angie Minks, Misty Mattingly, Jerilyn Bird, Barb Nissen, Carol Chambers and Barb Houser, all volunteers, were called upon to help the Carestream Dental team develop a carefully curated program and event experience. Along with user experience designers and trainers, the volunteers, reviewed all purposed sessions and provided valuable feedback to ensure the educational program would meet the needs of attendees by addressing the challenges real practices and teams face every day.
Ultimately—and in keeping with the workflow-based theme of the Summit, “Where Your Practice Meets Proficiency”—the courses selected for the Summit support one of the following concepts: Developing an Effective Dental Practice, Patient Engagement, Consultation, Case Acceptance, Patient Care and Treatment and Patient Billing and Patient Follow-Up. Continue reading
The Global Oral Health Summit offers an educational program designed to arm attendees with new skills they can put into use in their practices right away. From overviews of the latest industry trends to how-to courses geared towards software users, attendees will discover tips and tricks to increase efficiency; uncover new ways to tackle everyday challenges; learn new strategies for promoting their practices; and explore innovations in diagnostic techniques. Before you arrive in Orlando to start learning, consider these four “Cs” to get the most out of the education program:
Customize Your Experience
The Summit is fully customizable upon arrival. There’s no need to pre-register for courses, so attendees have the freedom to adapt their schedules to their needs and interests as often as they would like.
Choose Your Path
To keep teams on the cutting edge of industry standards, courses fall into the following relevant categories: Case Acceptance, Change Management, Efficiency, Marketing Your Practice, Practice Improvement, Practice Technology, Prevention, Team Building, and Digital Oral Health. Take the quiz to determine which courses best fit your needs and interests. Continue reading
To learn more about Carestream Dental’s 2016 Global Oral Health Summit, visit our registration website.
By Mary Conditt, Director of Industry Relations
- What you Learn in Vegas Doesn’t Have to Stay in Vegas
What do selfies, embezzlement, sleep apnea and edentulous surgical guides all have to do with each other? They’re just a few of the topics that are covered at the Global Oral Health Summit. Respected doctors and prominent industry consultants help you stay up to date with the latest trends and best practices. You can prioritize the courses that are most relevant to you with tracks based on specialty. Take what you learn back to your practice and immediately put your new-found knowledge to work. Click here to view the full program.
- Sweeten the Pot with Software Training
Quick, tell me everything you know about the Y screen in your practice management software! Depending on your role in the office, you may shrug and think it doesn’t apply to you, or you may get the uncomfortable suspicion that there are features of your software that you’re missing out on. No matter what your role, an efficiently run front desk affects the whole practice. At the Global Oral Health Summit, Carestream Dental’s experienced software trainers share with you all the tips, tricks and hacks you never knew you needed to streamline your workflow and reduce costs. Special tracks are available for CS SoftDent, CS PracticeWorks, CS OrthoTrac and CS WinOMS.