Designing Better Medical and Dental History Forms

By William J. Moorhead, D.M.D.

Can the design of your medical and dental history forms affect efficiency? Yes, definitely. In fact, a well designed form not only saves time, it can facilitate diagnosis and motivate your patients.

Today, most practice management systems have online forms, which enable patients to register and complete their medical and dental history in advance. This can streamline the appointment—but only if the forms are designed with the patient in mind. If you discover that patients are filling out the forms incorrectly or if they are omitting information, it’s likely time to rethink your forms.

When you develop the medical and dental history section of your forms, develop questions so that a “yes” answer requires the doctor’s attention. For example, change the question “are you satisfied with the color of your teeth?” to “would you like whiter teeth?” This approach can speed your review process, because you can quickly decipher where to focus your attention. Continue reading