The Benefit of Implementing Planned Time-Outs

By William J. Moorhead, D.M.D.

To some people, “time-out” implies “sporting event.” To others, it means “parenting strategy.”

Time-outs have been used in medicine for several years. In surgery with the surgical team, time-outs verify such areas as:

  • Patient’s name
  • Date of birth
  • Consent form had been signed
  • Drug allergies
  • The kind of surgery being performed

In our practice, we use time-outs as a planned pause before the start of treatment to focus on safety and patient communication. Continue reading

Designing Better Medical and Dental History Forms

By William J. Moorhead, D.M.D.

Can the design of your medical and dental history forms affect efficiency? Yes, definitely. In fact, a well designed form not only saves time, it can facilitate diagnosis and motivate your patients.

Today, most practice management systems have online forms, which enable patients to register and complete their medical and dental history in advance. This can streamline the appointment—but only if the forms are designed with the patient in mind. If you discover that patients are filling out the forms incorrectly or if they are omitting information, it’s likely time to rethink your forms.

When you develop the medical and dental history section of your forms, develop questions so that a “yes” answer requires the doctor’s attention. For example, change the question “are you satisfied with the color of your teeth?” to “would you like whiter teeth?” This approach can speed your review process, because you can quickly decipher where to focus your attention. Continue reading

Embracing Change to Give Your Practice a Competitive Advantage

By Ryan Estis
ryanestis.com

How a practice responds to change says a lot about the team that runs it. Do they embrace it? Seek it out? Avoid it? In this technological age, keeping up with the pace of change is crucial from a business and clinical perspective—patients make negative assessments about a practice based on outdated equipment, and using old technology may put a practice at a disadvantage when diagnosing patients. While adding new equipment is a step in the right direction, here are a few other ways you can view change around your practice that will give you a competitive advantage.

  1. Embrace change in the new economy—From imaging technology to the way we communicate with patients to how we accept payments, every aspect of the dental practice is changing. And that change is being driven by greater global trends that reflect how interconnected the world has become. Don’t think of yourself as one small practice, but part of a global business network. The changes you make now affect not only your practice but your patients, your community and, ultimately, the greater economy.

Continue reading

Top Three Tips for Protecting Your Dental Practice [Video]

Have you ever worried about theft in your practice? Stop worrying and start protecting.

In this video, I share three things that you can do as a practice owner to guard against embezzlement in your practice.

A common sense approach can go a long way toward keeping your practice safe. Remember these three tips:

  1. Listen to your inner voice.
  2. Print and review your own reports.
  3. Be skeptical during the hiring process.

To learn more, go to www.dentalembezzlement.com or call  1-888-398-2327.

Printing the Daysheet in CS SoftDent v16

Getting the most out of your practice management software is important. One report that can help your efficiency is the Daysheet. This report provides an overview of the following:

  • Posted transactions;
  • Practice’s production;
  • Number of patients seen; and
  • Collections.

In addition, the Daysheet confirms the receivable totals and accounting reports. Because of all the financial information contained in this report, the CS SoftDent support team recommends running the Daysheet after every working day.

The following steps will help you run this report – as well as save you and your team valuable time.

While in CS SoftDent, select reports from the top ribbon and select 5.Daysheet – you can access this list while on any screen.

daysheet1 Continue reading

Transitioning from On-Premise Practice Management to the Cloud (Infographic)

Cloud technology is quickly growing in many industries—including dentistry. The benefits of the Cloud are numerous, but making the switch from a different practice management system or from an on-premise solution can be intimidating. Fortunately, transitioning is quite simple and requires very little downtime; allowing you to quickly harness the advantages of Cloud practice management.

If you are curious about what converting to the Cloud entails, the infographic below demonstrates the steps.

13304 Cloud Workflow Infographic_v4 Continue reading

Referral and Loyalty Program Preparation: Are Patients Judging You by Your Technology?

In dentistry, clinical expertise and experience should count for more than technology systems —but the truth is that patients do judge us by the technology we use. It can take as many as 25 years to become a great dentist, but these days it only take 25 minutes to look the part–especially when leveraging technology at a higher level.  Patients do judge us by our technological expertise and their perception starts–even before they walk through the door—with your Internet presence. From your web presence, it continues with their interaction with your front desk staff all the way throughout their clinical exam. It’s imperative that your technology impression is a good one from the start. Continue reading

Business Case for Green Dentistry: What is the Bottom Line?

Business Case for Green Dentistry:  What is the Bottom Line?

When many people hear the term “going green,” they think about recycling cans, bottles, and paper. However, as dental practice owners, we are fortunate to be surrounded by business elements that can be modified to enact changes that can have a positive impact on the environment as well as our bottom line. What’s more, many of these changes are easy to implement, allowing you to quickly reap the rewards of your efforts by: Continue reading