An Educational Program Designed for Attendees, by Attendees

User-centered designed has driven software innovation at Carestream Dental for the past several years, and listening to the voice of the customer has always played a key role in developing new products. The educational program for the 2018 Global Oral Health Summit is no different. When it came to assembling the program, Carestream Dental sought the feedback of past Summit attendees to learn more about what real users wanted to learn more about.

The expertise of Dawn Hill, Jan Odell, Angie Minks, Misty Mattingly, Jerilyn Bird, Barb Nissen, Carol Chambers and Barb Houser, all volunteers, were called upon to help the Carestream Dental team develop a carefully curated program and event experience. Along with user experience designers and trainers, the volunteers, reviewed all purposed sessions and provided valuable feedback to ensure the educational program would meet the needs of attendees by addressing the challenges real practices and teams face every day.

Ultimately—and in keeping with the workflow-based theme of the Summit, “Where Your Practice Meets Proficiency”—the courses selected for the Summit support one of the following concepts: Developing an Effective Dental Practice, Patient Engagement, Consultation, Case Acceptance, Patient Care and Treatment and Patient Billing and Patient Follow-Up. Continue reading

The Benefits of Cloud Technology for Dental Practices

Cloud software imageEvery day, we hear of companies—Netflix, Adobe, Intuit—switching over to “the cloud.” In fact, according to Forrester Research, the business of cloud storage is growing by 30 percent a year. However, the advantages of the cloud are not reserved for only an elite few; it is an affordable and efficient technology that can be harnessed by any dental practice.

If you’re unfamiliar with the cloud, then it’s likely that you’re storing data on a computer hard drive or even in physical paper files. However, with the cloud, patient data, practice information, applications and digital images are stored on a remote online server and can be accessed via the Internet. In fact, if you have an internet connection, then you have access to your data. No matter where you are, your user experience remains the same.

When you add new computers to your practice, you also need to consider the cost of purchasing new software licenses for each machine. However, the centralized platform of cloud computing means that offices enjoy the same product experience under the same virtual roof, regardless of log-in location. Practices can simply add locations rather than purchase additional software licenses for multiple offices, and there’s no need to establish multiple IT infrastructures. Continue reading