User-centered design and the voice of the customer drives innovation at Carestream Dental. Designers, developers, researchers and product line managers are sent into the field to observe the day-to-day workflows of real practices. Once a product is in the development stages, industry leaders are invited to the company headquarters to put the technology through its paces to ensure engineers are working in the right direction.
At the Global Oral Health Summit—being held Nov. 9-11 at the Gaylord Texan Resort and Convention Center just outside Dallas, Texas—this focus on the end-user can be seen throughout the event. Not only was the educational program designed with the input of real software users, but Carestream Dental’s designers, developers and leadership will be onsite seeking feedback and insight from attendees on the future of Carestream Dental technology. Numerous unique opportunities have been included in the program to give attendees and Carestream Dental staff time to interact and discuss what’s up-and-coming in the oral health field. Continue reading
Automated reports can eliminate the more cumbersome aspects of your practice management software. In particular, the Patient Last Visit Report offers a number of benefits to CS SoftDent users:
- Staff can visibly compare workflow throughout a given period;
- display active vs non-active patients; and
- see an overview patients seen by a specific Provider.
The following steps will help you run this report, as well as save you and your team valuable time.
While in CS SoftDent, select reports from the top ribbon, hover the mouse over patients – side menu will show – and select Last Visit – you can access this list while on any screen.
As the owner of Prosperident, a dental embezzlement investigation firm, I understand the importance of security for dental practices. One solution that practices may consider when protecting their patient and business information is switching from server-based to cloud-hosted dental practice management software.
Dental practices deal with highly sensitive data that is protected by HIPPA, and this should be a consideration when choosing your dental practice management software. Storing your important files in the cloud provides a number of security benefits, including:
- reducing the risk of server hacks
- preventing the need to back up data externally
- making it easier to perform discreet embezzlement investigation
- ensuring that software is always up to date
- improving network security