Developing and Adapting Systems for Your Dental Office

By William J. Moorhead, D.M.D.

Looking for ways to systematize your dental office? In the book “The Checklist Manifesto” by Atul Gawande, M.D., Dr. Gawande talks about the advantages of using discipline in our work day. Let’s face it, we’re human and prone to mistakes. Gawande reveals how systems and checklists can decrease mistakes, boost efficiency and reduce stress.

Even the Journal of the American Dental Association (JADA) agrees. In an article published in August 2010, Harold M. Pinsky, D.D.S., a part-time dentist and part-time pilot, states, “To enhance safety, practitioners must implement forward-thinking strategies. Because human error is inevitable, threat and error management techniques are needed to help identify and trap error before it develops into unexpected outcomes. Risk analysis heightens situational awareness for possible dental error. Efficiency increases with early error detection.” Continue reading